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Professional Still Photography - FAQ
 
Why do I need professional still photographs?

1st impressions are important. A still photograph might be the only image a potential client will ever see before making a decision to view your property or book your accommodation. It is therefore critical that a property is photographed in a professional manner by a photographer who has the necessary skills.

We offer ‘vanilla’ and ‘chocolate’ still photography services. Vanilla stills are used by the real estate market and are best for quick and easy shoots. Chocolate stills are used by the tourism market – we take extra time both photographing the property and processing the images so you get the best quality.

We provide a total digital solution providing you with a complete portfolio of great images for your website, brochures and magazine advertisements.

 
How do I order still photographs?

You can order still photographs via one of the following options:
• By using our online admin system
• By emailing orders@visualtours.co.za
• By faxing our order form to (021) 423 3172
• By calling (021) 422 4848

Please email orders@visualtours.co.za to request your login details to our admin system or to request our fax order form. Remember we will need your address & contact details and the number and type of still photographs. Once your order has been received a Visual Tours representative will call you to discuss and schedule your shoot.

Should you be requiring stills for your accommodation establishment please call our offices to discuss.

 
How long does it take to get photographs taken?
Vanilla stills comprise of up to 30 minutes shoot time and delivery of 4 – 6 final digital images. Extra stills can be arranged upon request.

For Chocolate stills we take extra time both photographing the property and processing the digital images so you get the best quality. Time will depend on how many stills you require.
 
Do you use any special equipment or techniques?
Our photographers use an ‘overlay’ photography technique. No flash or lighting is used, instead the photographer will take 1 picture multiple times using different exposures. So both dark & light areas are captured, including usually blown out windows. We are then able to use the best parts of each image to produce a single image filled with colour and detail.

Click HERE to see an example.
 
Do I have to be present at my property when the photographer is shooting my still photographs?
No, you don't have to be present during the shoot, provided you have made prior arrangements for the photographer to have access to the property and the property is in a tidy state. For tourism shoots we highly recommend that you be present and that the establishment is styled before the photographer arrives.
 
May I decide what shots I want taken?
Yes, in fact we recommend that you request any specific views you might want prior to the shoot, otherwise our photographers will shoot according to their own standard method.
 
What do I need to do to ensure my property is ‘photo ready’?

For Vanilla stills ensure that the property – including garden & pool, is neatly presented.

For Chocolate stills we recommend that the following guidelines are followed:
- Cleaning the property and grounds
- The prepping and styling of the property (flowers, champagne, fruit bowls, etc)
- Ensure duvets and table cloths are not creased and beds are made properly
- The laying out and styling of patio / dining areas

 
What happens after the shoot?

Vanilla stills are processed and delivered to account clients 24 – 48 hours after the shoot. Once off clients will be required to send payment though before delivery can be arranged.

Chocolate stills – unprocessed, are uploaded to an online gallery so that a selection can be made. Final, low resolution Chocolate stills are delivered ‘for your approval’ within 3 – 5 days after the selection was made. Payment will be required before final delivery can be made.

 
Can I get my photographs delivered on CD?
You certainly can - please let us know and we will arrange to do so at a small cost.



Van der Merwe Miszewski Architechts, Anya van der Merwe

"I would like to record that I have been most impressed with the service and quality of this company."
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MCI Consultants, Michael Adams

"I have recommended my client to use your services instead of your competitors because of the excellent service I have received from you. Thank you once again."
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Jawitz Properties, Paula Nield

"We have had a rave reviews, from both the public and our customers. These are excellent marketing tools."
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